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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Customer service was always excellent, team is very...

Customer service was always excellent, team is very helpful and you can tell this is a company that cares about its customers Reviewed on: 26th April 2025

Dealing with Zopa was very quick and easy applied th...

Dealing with Zopa was very quick and easy applied through the app , got a response very quickly and the foods were available very quickly . I would use Zopa again Reviewed on: 26th April 2025

Quick and easy to deal with on the app makes it easy...

Quick and easy to deal with on the app makes it easy for me to keep track of what I’ve paid back Reviewed on: 26th April 2025

Organising the loan was easy and straightforward.

Organising the loan was easy and straightforward. And payments, etc. are seamless Reviewed on: 26th April 2025

Amazing Customer Care

Interest rates are not high and customer service is excellent and exceptional Reviewed on: 26th April 2025

Great services

Great customer services make you feel relevant. Always happy to help you Reviewed on: 26th April 2025

5 stars app

an easy loan with a very favorable interest rate I recommend Reviewed on: 26th April 2025

Great for building plus more.

Help build credit rating, started with a card, then a loan, offered everything now, still using for great rates, now having saving with them aswell. Thanks neil Reviewed on: 26th April 2025

Easy loan

Easy to arrange documentation clear and easy to understand Reviewed on: 26th April 2025

Great experience from start to finish

The whole experience has been simple and efficient and very much hassle free. Reviewed on: 25th April 2025

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