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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy slick application process easy to navigate app

Easy slick application process easy to navigate app Reviewed on: 23rd April 2025

Very simple to use for everyone.

Very simple to use for everyone. Every step was explained very well . Very fast answers for all my questions Reviewed on: 23rd April 2025

Hashem Ebrahimi

One of the best bank easy access fast service Reviewed on: 23rd April 2025

Good interest, quick approval, quick delivery

Good interest, quick approval, quick delivery Reviewed on: 23rd April 2025

Easy application, easy and clear to use app

Easy application, easy and clear to use app Reviewed on: 23rd April 2025

Very friendly staff and really helpful, knowledgeabl...

Very friendly staff and really helpful, knowledgeable to answer questions I had . Process explained from start to finish Reviewed on: 23rd April 2025

Very satisfying and reliable customer care

Very good and satisfying and reliable service customers care Reviewed on: 23rd April 2025

I have always found zopa helpful and easy to deal wi...

I have always found zopa helpful and easy to deal with with excellent customer service Reviewed on: 23rd April 2025

Good company

Have used Zopa the go to when a loan is required Reviewed on: 23rd April 2025

Never had a single problem using Zopa

Never had a single problem using Zopa Reviewed on: 23rd April 2025

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