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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

great service for loan and card and great cuatomer s...

great service for loan and card and great cuatomer service Reviewed on: 23rd April 2025

Great service

Great service and support through all stages of the process Reviewed on: 23rd April 2025

Big Zopa love

Love Zopa, always treated me fairly Reviewed on: 23rd April 2025

App is fantastic user friendly & packed with loads o...

App is fantastic user friendly & packed with loads of information and options. Great advice on improving credit rating Reviewed on: 23rd April 2025

Easy to use App good customer service

Easy to use App good customer service Reviewed on: 23rd April 2025

Quick and easy, clear comms.

Quick and easy, clear comms. Very easy to see balance. Reviewed on: 23rd April 2025

Very easy application and very quick at dealing with...

Very easy application and very quick at dealing with the application from start to finish moneybwas in the bank within a matter of days would highly recommend Reviewed on: 23rd April 2025

Excellent service

Simple, fast, reliable experience with amazing customer service Reviewed on: 23rd April 2025

Excellent company

Zopa were very efficient and easy to navigate. Everything was done and sorted within half an hour. Reviewed on: 23rd April 2025

Definitely worth checking

Applied for a loan it was a very straight forward process a speed response, whilst it wasn't the cheapest rate, I was impressed with the hassle free process. Reviewed on: 23rd April 2025

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