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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very efficient and speedy flexible service.

Very efficient and speedy flexible service. Reviewed on: 19th April 2025

Great experience process was smooth and fast

Great experience process was smooth and fast Reviewed on: 19th April 2025

Getting used to Zopa.

Getting used to Zopa. Better than when I started Reviewed on: 18th April 2025

Excellent service, friendly and so professional!

Excellent service, friendly and so professional! Love it Reviewed on: 18th April 2025

Unfortunately I needed a loan to help pay for my mot...

Unfortunately I needed a loan to help pay for my mothers funeral last year. Zopa had very basic questions and didn't pry into why I needed the loan and the mlney was in my bank in a literal minute. Reviewed on: 18th April 2025

Amazing quick service best prices around would defin...

Amazing quick service best prices around would definitely use again simple payments would recommend to anyone the app is very straight forward and easy to use can see all payments I have made which I like to see the balance going down Reviewed on: 18th April 2025

The loan application process was exceptionally effic...

The loan application process was exceptionally efficient; approval was granted within minutes, and the funds were credited to my account on the same day. Reviewed on: 18th April 2025

Great service.

Every thing about the service is first class, however interest rates could be better, especially for regular customers. Reviewed on: 18th April 2025

Very good service and not.

Very good service and not.longto wait.for.loan Reviewed on: 18th April 2025

Loan approved quickly.

Loan approved quickly. Very easy to understand. Will definitely use again. Reviewed on: 18th April 2025

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