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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very happy customer

Really pleased with service very efficient and easy to apply Reviewed on: 17th April 2025

Zopa made the experience very easy to undertake and...

Zopa made the experience very easy to undertake and felt well informed of process being undertaken. Reviewed on: 17th April 2025

Uncomplicated , fast and good value.

My experience was uncomplicated, fast and good value. Also happy with the monthly communication regarding repayment reminders. Reviewed on: 17th April 2025

Zopa Loan

Decision was made very quickly after providing the wanted documents Reviewed on: 17th April 2025

Always had very good experience With personal loans...

Always had very good experience With personal loans with Zopa Reviewed on: 17th April 2025

Zopa loan application

A really straightforward web site to navigate while applying for a loan. A very quick decision time and funds are deposited quickly as well. Reviewed on: 17th April 2025

..Zopa Loan Aplication Review.

I am normally a shy and anxious person where completing online forms is involved. In the case of dealing with Zopa I found al the steps required to complete my application with Zopa. The whole process was friendly and easy to understand. Reviewed on: 17th April 2025

Quick easy no Manipulation straight forward reply...

Quick easy no Manipulation straight forward reply quick decision Reviewed on: 17th April 2025

Straightforward, no nonsense.

Straightforward, no nonsense. Good customer care and quick and easy to manage the account. Reviewed on: 17th April 2025

Good customer service and everything is handled quic...

Good customer service and everything is handled quickly and efficiently Reviewed on: 17th April 2025

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