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Zopa: Personal loan reviews

4.95
Based on 69,081 reviews, last reviewed 27th Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

excellent from start to finish, very smooth from the... excellent from start to finish, very smooth from the first minute to money arriving in the bank straight away once confirmed . Reviewed on: 27th April 2026
Ian 's avatar
Ian

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69081)

Zopa have always been fair.

5
Zopa have always been fair and competitive rates have helped me. Reviewed on: 17th April 2025

Excellent customer satisfaction

5
Easy application process with instant decision. Competitive interest rates. Availability to people with a low credit score which is tailored to them ensuring it’s within there affordability without having over the top interest rates making repayments fair which will improve credit rating. Reviewed on: 17th April 2025

Great, after being approved the funds was sent direc...

5
Great, after being approved the funds was sent directly to my account fast and efficiently. Thank you. Reviewed on: 17th April 2025

Excellent service

5
This is my 3rd loan with Zopa and they have been excellent each time. Reviewed on: 17th April 2025

Zopa is Apoz itivly easy choice for good service

5
Zopa is Apoz itivly easy choice for good service Reviewed on: 17th April 2025

Efficient service and good customer service

5
Efficient service and good customer service Reviewed on: 17th April 2025

Excellent rates and application process.

5
Excellent rates and application process. App is great for managing account. Reviewed on: 17th April 2025

Excellent service

5
Rapid, responsive and consistently good communication Reviewed on: 17th April 2025

Easy yo apply with easy to follow instructions

5
Easy yo apply with easy to follow instructions Reviewed on: 17th April 2025

Loan and card

5
I originally took a loan through Zopa, the rates were acceptable and the app so easy to navigate. Once my loan had been paid off, I applied for a credit card which I now use as my primary, again as its so much easier to control through the app Reviewed on: 17th April 2025

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