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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Ease and fairness

A simple application process and got the funds required at an excellent rate Reviewed on: 16th April 2025

Zopa have been excellent in all my dealings with them.

Zopa have been excellent in all my dealings with them. I have both a personal loan and credit card. Professional prompt service always Reviewed on: 16th April 2025

Easy application, credited I to the bank in minutes.

Easy application, credited I to the bank in minutes. No hidden surprises Reviewed on: 16th April 2025

Easy to use app is great no issues

Easy to use app is great no issues Reviewed on: 16th April 2025

Unsecured loan application

When I enquired about an unsecure there was no problem at all, they helped me all the way, and came to a speedy decision, thank you Reviewed on: 16th April 2025

Loan application

Easy application process and good rates Reviewed on: 16th April 2025

It was Professional

It was Professional and paperwork easy to understand and fill in Reviewed on: 16th April 2025

Brilliant

Easy to apply .good rates .great app easy to manage. Easy to understand my account and keep up to date with everything. Reviewed on: 16th April 2025

super easy Zopa

Quick and easy to access loan, application was straight forward and the loan rate was competitive.The app is very easy to use and the flexibility to pay more easily is of real benefit. Reviewed on: 16th April 2025

Excellent service.

Excellent service. App easy to use and very efficient. Easy to navigate great lender Reviewed on: 16th April 2025

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