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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service

I found that the service was excellent and that the process was not difficult. Reviewed on: 16th April 2025

Easy to apply and app is simple.

Easy to apply and app is simple. I have had a good experience Reviewed on: 16th April 2025

Obtaining a loan from Zopa is so simple and easy and...

Obtaining a loan from Zopa is so simple and easy and at an affordable rate. Reviewed on: 16th April 2025

It suited my needs what I needed

It suited my needs what I needed Reviewed on: 16th April 2025

Great Service

Simple to use and easy to apply, decision are quick and all done streamlessly. Happy with service. Reviewed on: 16th April 2025

Breath of fresh air

Breath of fresh air… fantastic bank with great products, excellent customer services the app is easy to use and with the tools to help you like borrowing power and budgeting is really added bonus, I would highly reccomend them to anybody looking at a loan or car finance or credit card they are great Reviewed on: 16th April 2025

I had loan about three times have very good experie...

I had loan about three times have very good experience , no problem at all Reviewed on: 16th April 2025

Zopa loan

It was quick and easy to get the loan I needed the money was quicker than expected to reach my bank minutes after approval the loan app was very easy to use once received loan app easy to follow and use feel as I’m in complete control of my money able to pay more when I have more and choices in either small payments going towards shorter time or lower price next month love it and would definitely be my first choice if I ever needed another loan in the future my experience was and continues to be great haven’t found any bad points so far 10/10 Reviewed on: 16th April 2025

Fantastic app brilliant service, instant payment all...

Fantastic app brilliant service, instant payment all numbers are clear and concise great bank Reviewed on: 16th April 2025

Excellent and efficient service.

Excellent and efficient service. The customer service agent was professional and helpful thanks very much Reviewed on: 16th April 2025

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