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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great Service

Great service, very quick answers from the staff and very helpful. Reviewed on: 16th April 2025

Great service and hassle free.

Great service and hassle free.Wouls highly recommend to everyone. Reviewed on: 16th April 2025

Application made easy

Easy online application, and decision strait away top quality company well done. Reviewed on: 16th April 2025

Very easy and fast.

Very easy and fast. Easy to understand and good communication. Reviewed on: 16th April 2025

Highly recommended company

The most efficient and effective company to deal with very professional dealing with personal details. Reviewed on: 16th April 2025

Great company to deal with.

I took out a loan for a car and got a very good rate so I took out another loan to pay something off and got accepted straight away so I am very pleased with the service, it's all paid off now but would not hesitate to use them again. Reviewed on: 16th April 2025

Easy to use - quick

Easy to use app-shows what you can get and rates that compete with high street banks Reviewed on: 16th April 2025

Excellent company for Borrowing, advice and very pro...

Excellent company for Borrowing, advice and very professional people to work with, are very reputable company, for ford ability on landing and very good rates . Reviewed on: 16th April 2025

No hassles no worries. Zopa!

No hassles no worries. Easy and excellent would highly recommend. Easy app to use. And easy to understand. Thank you so much. Reviewed on: 16th April 2025

Easy app

The app is good and easy to navigate round and find what you need. Reviewed on: 16th April 2025

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