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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa is very user friendly...

Zopa is very user friendly, the application process is simple and clear, you get options of how long you want loan and decisions and money are processed very quickly. I would always use Zopa for loans. Reviewed on: 16th April 2025

Very facil for applying and fast .

Very facil for applying and fast ... Reviewed on: 16th April 2025

Easy and fast process from start to finish

Fast and easy process, sliders allows me to Taylor the loan to number of repayment options. money paid into my account within minutes ! Reviewed on: 16th April 2025

Smooth, Transparent, and Customer-Focused

It was all positive - the platform’s user-friendly interface, quick loan approval process, and transparent communication. I appreciated the competitive interest rates and flexible repayment options. Customer service was efficient and helpful throughout. Overall, I found Zopa to be a reliable and trustworthy financial service provider that prioritizes customer experience. Reviewed on: 16th April 2025

Excellent

Zopa veri good service excellent service Reviewed on: 16th April 2025

A loan company that cares

There are cheaper loan rates available from other lenders, but Zopa offers a better customer experience. An easy to navigate website and even easier App also goes along way. Reviewed on: 16th April 2025

This is my second loan with Zopa.

This is my second loan with Zopa. All organised on line, simple, user friendly and the app is very easy to use and see what you have so far and what you still owe. Fantastic service! Would recommend to everyone! Reviewed on: 16th April 2025

Zopa Loan Process

Nice and easy to use website and approval process. Everything explained very clearly and the app is good as well. Reviewed on: 16th April 2025

WZopa is second to none.

When it comes to loan approving time, Zopa is the best. Reviewed on: 16th April 2025

Easy to communicate and fast resolution

Easy to communicate and fast resolution Reviewed on: 16th April 2025

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