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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Competitive rates, great service.

Rates were competitive, service was good and very efficient and professional. Reviewed on: 16th April 2025

The application process eas quick and easy to comple...

The application process eas quick and easy to complete, I received a phone call to confirm some details.The money was transferred to my bank very quickly. The representative i spoke to was very nice and happy to answer any questions i had. Reviewed on: 16th April 2025

Easy, quick loan application

I had had a loan 2 years ago from zopa and already paid it off. I still had the zopa app on my phone and one day decided to open it to see what zopa could offer me now. My new loan offer was on the homepage, with the likelihood of approval. With just a couple of clicks I had applied again without needing to fill in my details again. I was quickly approved and the money was in my account in a few hours. Reviewed on: 16th April 2025

very competetive all round excellent service.

Great loan interest charges very competetive all round excellent Reviewed on: 16th April 2025

Great company

Always transparent and clear. Professional service Reviewed on: 16th April 2025

1st class service

I have only experience good efficient excellent service Reviewed on: 16th April 2025

Easy to communicate with.

Easy to communicate with. Great service. Reviewed on: 16th April 2025

Absolutely fantastic customer services and bank

Absolutely fantastic customer services and bank Reviewed on: 16th April 2025

Easy to use and no hassle and am paying it back on t...

Easy to use and no hassle and am paying it back on time every month helped me out Reviewed on: 16th April 2025

Meant problem with credit card or loan

Meant problem with credit card or loan Reviewed on: 16th April 2025

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