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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

The process was simple and straightforward.

The process was simple and straightforward. Everything was so easy. Excellent presentation of information and process. Reviewed on: 16th April 2025

Easy application process

Easy application process & no problems during loan term. Reviewed on: 16th April 2025

My review

Have no problems. Using the app I find it helpful and informative Reviewed on: 16th April 2025

Very quick & proffesional when providing me with a n...

Very quick & proffesional when providing me with a new loan. Reviewed on: 16th April 2025

Easy application, good customer service

Easy application, good customer service Reviewed on: 16th April 2025

Zopa takes the stress away.

I found Zopa to be really helpful and straightforward. It was stressful enough having to think about taking out a loan, however the Zopa app was not complicated, gave simple instructions when applying and took away some of the stress I had been feeling. They responded quickly with an answer and made me feel like I’d made the right choice by using them. I love the fact I can use the app to check my credit score and also the remaining balance on my loan. I’d recommend it to anyone. Reviewed on: 16th April 2025

Easy to apply and great confidence given.

Easy to apply and great confidence given. Reviewed on: 16th April 2025

This is the second time I have taken a loan out with...

This is the second time I have taken a loan out with Zopa. They are super efficient, keep you updated and always on hand to help. Reviewed on: 16th April 2025

Swift, hassle free loan with Zopa.

I applied for a loan with Zopa and it was a very straight forwards and smooth process. I had all the relevant information and it was very clear what I had to do. The decision was prompt and the funds were paid into my account swiftly. I felt Zopa were very responsible in their questions to ensure the loan was affordable for me. I found the company pleasant and friendly to deal with. Reviewed on: 16th April 2025

Customer service so good,always helpful.

Customer service so good,always helpful. Reviewed on: 16th April 2025

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