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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69088 reviews)

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4.91

Based on 69,088 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69088)

Swift, hassle free loan with Zopa.

I applied for a loan with Zopa and it was a very straight forwards and smooth process. I had all the relevant information and it was very clear what I had to do. The decision was prompt and the funds were paid into my account swiftly. I felt Zopa were very responsible in their questions to ensure the loan was affordable for me. I found the company pleasant and friendly to deal with. Reviewed on: 16th April 2025

Customer service so good,always helpful.

Customer service so good,always helpful. Reviewed on: 16th April 2025

Perfect easy and fast funds good customer service we...

Perfect easy and fast funds good customer service well recommended Reviewed on: 16th April 2025

Always in the know

I am always kept up to date with what I can borrow and how to improve my credit scores. Reviewed on: 16th April 2025

Quick, easy and informative!

Quick, easy and informative! Easy to apply, quick time to transfer and clear terms. ZOPA made it easy to arrange without hassle. Refreshing! Reviewed on: 16th April 2025

Brilliant service, highly recommended

Easy process and all the information is there plain and simple. Brilliant service Highly recommended Reviewed on: 16th April 2025

Excellent easy to use and hassle free

Excellent easy to use and hassle free Reviewed on: 16th April 2025

Applying for a loan

Just very easy to apply for a loan Reviewed on: 16th April 2025

Zopa is genuinely one of the best providers today.

Zopa is genuinely one of the easiest financial services providers I’ve ever worked with. They are the definition of digital-first — everything is clear, intuitive, and streamlined. Whether it’s applying for a product or managing an existing one, the process is fast, seamless, and hassle-free. And in an age where meaningful customer service seems to be disappearing, I’ve found the few times I’ve needed to get in touch with Zopa to be refreshingly easy. All in all, Zopa is exactly what a modern financial service provider should be — digital, simple, and human when it counts. Reviewed on: 16th April 2025

Eeasy peesieverything is easy to understand

Everything is easy to understand Reviewed on: 16th April 2025

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