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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very easy to use and work with had it sorted for me...

Very easy to use and work with had it sorted for me in no time Reviewed on: 16th April 2025

Love the app.

Love the app. Easy to use, clear and transparent. Staff, when I have needed to call, have been friendly, helpful and knowledgeable. Reviewed on: 16th April 2025

the hole experience was good easy good communication...

the hole experience was good easy good communication fast and helpful thats all I can say Reviewed on: 16th April 2025

Everything was processed timeously

Everything was processed timeously Reviewed on: 16th April 2025

Great service at a reasonable price

Helpful, efficient and flexible service at a reasonable price Reviewed on: 16th April 2025

Great Company

I have found Zopa very approachable and the app is really easy to use. Reviewed on: 16th April 2025

Easy application on line and from start to having lo...

Easy application on line and from start to having loan acceptance Reviewed on: 16th April 2025

Absolutely stress-free and straightforward application.

Absolutely stress-free and straightforward application. Didn't have to wait long for a decision and the approved amount was in my account within 24hrs of approval. Communication was super throughout the process and since. I have simple access to my account via an app so I can keep on top of things. Reviewed on: 16th April 2025

keeping control of my finances

This is my second loan from Zopa , I love that i can go on the app and check my balance which helps me keep control of my finances. I have also just opened a an account where i can start saving . Reviewed on: 16th April 2025

I would definitely recommend zopa to anyone they app...

I would definitely recommend zopa to anyone they approved my loan application quickly and I got it pretty much straight away Reviewed on: 16th April 2025

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