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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy process

Zopa made the application process easy, had a product that suited me and have been really clear about payment plans etc. I like the app based system and transparency around crowd funding lending Reviewed on: 16th April 2025

Quick and simple to apply, could check if would be a...

Quick and simple to apply, could check if would be accepted before effecting credit score. Money was available instantly. Reviewed on: 16th April 2025

Zopa great company

Great company very helpful and everything is done online would highly recommend just finished paying off my loan which l did 18 months early Zopa where happy to ley me do this Reviewed on: 16th April 2025

They are very approachable and very helpful.

They are very approachable and very helpful. Reviewed on: 16th April 2025

I've never need customer service but always delivere...

I've never need customer service but always delivered what I needed, just want to pay it off now. Reviewed on: 16th April 2025

Amazing.

Amazing.. fast and quality …did what the said .not a chore……. Easy for start to finish…. Reviewed on: 16th April 2025

I find Zupa a very good company to deal with , very...

I find Zupa a very good company to deal with , very good rates on borrowing money Reviewed on: 16th April 2025

They were consistently good on each contact.

They were consistently good on each contact. Prompt and excellent with all the safety checks. Reviewed on: 16th April 2025

Zopa had the most competitive rate, their app is rea...

Zopa had the most competitive rate, their app is really easy to navigate making it easy to manage my loan. Reviewed on: 16th April 2025

Excellent customer service and fast decisions on loan

Excellent customer service and fast decisions on loan Reviewed on: 16th April 2025

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