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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and easy to apply.

Quick and easy to apply. Excellent customer service. Reviewed on: 16th April 2025

Really quick and easy to use.

Really quick and easy to use. First time getting a loan and I felt totally at ease, no pressure and everything was explained. The app is really easy to use and it’s so helpful to see my scores and eligibility going up it’s a massive motivator Reviewed on: 16th April 2025

Very quick and efficient and with personal contact.

Very quick and efficient and with personal contact. Kept me informed all the way through Reviewed on: 16th April 2025

Easy app and helpful service - thanks

Easy app and helpful service - thanks Reviewed on: 16th April 2025

Simple to use, fast efficient service, would definit...

Simple to use, fast efficient service, would definitely recommend Reviewed on: 16th April 2025

very easy to use and simple to deal with on...

very easy to use and simple to deal with on app Reviewed on: 16th April 2025

No hassle loan process

Easy loan application process and decision in minutes. Reviewed on: 16th April 2025

The app is easy to use and if you have an issue the...

The app is easy to use and if you have an issue the customer service is quick to help solve your problems and it also gives you an in site of your credit rating Reviewed on: 16th April 2025

Superb performance

Great experience and helpful staff. Very knowledgeable and friendly. Reviewed on: 16th April 2025

Quick easy and very professional j

Quick easy and very professional Reviewed on: 16th April 2025

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