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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Loan enquiry

Process was quick without any complications and very clear answers to questions Reviewed on: 16th April 2025

Zopa a superb service and products..

I have always received a superb service from Zopa. The team are very informative, keep me up to date constantly and their app is one of the easiest I have ever used. The rates are also extremely competitive compared to other lenders. Reviewed on: 16th April 2025

Service is quick and very easy to manage

Service is quick and very easy to manage Reviewed on: 16th April 2025

Great customer service and great experience

Great customer service and great experience Reviewed on: 16th April 2025

Everything is always so simple, and efficient

Everything is always so simple, and efficient Reviewed on: 16th April 2025

Very easy to deal with transparency in everything th...

Very easy to deal with transparency in everything they do, excellent app easy to use everything you need is available on it. Great customer support and service, in short from application, loan payment through to the last payment and beyond is easy. A first class experience, highly recommended. Reviewed on: 16th April 2025

Helped me out when needed cash & easy to monitor...

Helped me out when needed cash & easy to monitor Reviewed on: 16th April 2025

EXCELLENT NO FUSS LOANS

No fuss and very quick from application to receiving loan. Ap which is very easy to use and has great features and is very handy for checking payments and balance of loan etc. Excellent service and would definitely recommend. Reviewed on: 16th April 2025

They approved my loan really quickly and easily with...

They approved my loan really quickly and easily with no fuss. Reviewed on: 16th April 2025

Great from beginning to an end of repayment,excellen...

Great from beginning to an end of repayment,excellents no hassle service,very supportive!A+ Reviewed on: 16th April 2025

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