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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Smooth application process.

Smooth application process. Clear communication throughout. Reviewed on: 16th April 2025

It enabled me to put my accounts in orders .

It enabled me to put my accounts in orders , when the rest of the financial world had decided that I was not financially viable. Reviewed on: 16th April 2025

Zopalicious

Ease of use and to understand. Quick to get a decision and explains everything in plain words to easily understand Reviewed on: 16th April 2025

Ease of application and good and clear website

Ease of application and good and clear website Reviewed on: 16th April 2025

Good service and easy to approach customer service.

Good service and easy to approach customer service. Reviewed on: 16th April 2025

Straight forward no hassle completion

Straight forward no hassle completion Reviewed on: 16th April 2025

Very easy to deal with.

Very easy to deal with and very competitive rates.The application is speedy and the decision is also very rapid. Reviewed on: 16th April 2025

Excellent Company

Easy and simple to deal with this company. Very good rates and quick simple application and payout. Reviewed on: 16th April 2025

Good, quick respowns.

Good, quick respowns.Extra payments available. Reviewed on: 16th April 2025

Always provided what I want from a loan.

Always provided what I want from a loan. However, I recognise that I have an excellent credit rating and a perfect repayment record. It may be different for others. Reviewed on: 16th April 2025

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