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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Fantastic

Applied for a loan, was accepted and the money was sent within minutes, all documents were sent clearly and promptly Reviewed on: 15th April 2026

Easy to apply and easy to fill out application

Easy to apply and easy to fill out application Reviewed on: 15th April 2026

What’s not to love?

A simple sensible application process followed up with great customer service and empathy. What’s not to love about that? Reviewed on: 15th April 2026

First class customer service nl

First class customer service, from initial application to confirmation with staff at Zopa Reviewed on: 15th April 2026

Great place to get a loan

Every time I need an emergency loan I have never been declined great customer service and really take care of you Reviewed on: 15th April 2026

Your power rating updates really slowly and normally...

Your power rating updates really slowly and normally way behind real time. Your interest rates are on the high side compared with HSBC and TSB, I will be looking to move my loans asap to a provider who can offer better rates. Reviewed on: 15th April 2026

Have a personal loan from Zopa.

Have a personal loan from Zopa. Great rates and options. I have a hight borrowing power but the app states I have low disposable income, which is incorrect. I have spoken to customer services about this but these incorrect details have not been updated. Reviewed on: 15th April 2026

Great always help on hand.

Great always help on hand. Easy to access Reviewed on: 15th April 2026

Super fast, easy step by step all the way

Super fast, easy step by step all the way Reviewed on: 15th April 2026

From start to finish they make it easy

From start to finish they make it easy Reviewed on: 15th April 2026

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