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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Straight forward and easy to understand, I knew exac...

Straight forward and easy to understand, I knew exactly what I was paying for. There were no hidden charges and the whole process went very smoothly Reviewed on: 16th April 2025

Easy and good value

Very easy to navigate website for loan and competitive rates. Reviewed on: 16th April 2025

The application process was very straightforward.

The application process was very straightforward. Reviewed on: 16th April 2025

The Zopa is good

The apps is simple to use. The regular credit scores are useful and they do inform you of other products on a regular basis Reviewed on: 16th April 2025

Excellent service

Easy to deal with quick to send money over and app is easy too use Reviewed on: 16th April 2025

Wow it's great experience Easy to contact customer s...

Wow it's great experience Easy to contact customer service and great workers to handle the issues Reviewed on: 16th April 2025

Excellent experience with you and value your service

Excellent experience with you and value your service Reviewed on: 16th April 2025

Wry quick and efficient process, money in account st...

Wry quick and efficient process, money in account straight away. Reviewed on: 16th April 2025

Always fair, prompt and a responsible lender who can...

Always fair, prompt and a responsible lender who can be trusted Reviewed on: 16th April 2025

Fantastic

Quick decision after applying for my loan and quick pay out. Anytime I've ever had to contact Zopa the call was dealt with in a very professional manner. Reviewed on: 16th April 2025

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