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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

quick very easy and can get through when need to tal...

quick very easy and can get through when need to talk about there products Reviewed on: 16th April 2025

Great service

Straightforward application and always keeping you updated Reviewed on: 16th April 2025

Easy to use, knew where you stood at all stages and...

Easy to use, knew where you stood at all stages and money on account in know time Reviewed on: 16th April 2025

Excellent service customer support

Excellent service customer support Reviewed on: 16th April 2025

Very easy to apply and the app is brilliant

Very easy to apply and the app is brilliant Reviewed on: 16th April 2025

Quick friendly service

Quick friendly service 10/10 customer services Reviewed on: 16th April 2025

Excellent company

Excellent company, have had no issues at all Reviewed on: 16th April 2025

Zopa platform is user friendly and easy to follow.

Zopa platform is user friendly and easy to follow. Loan was approved in minutes.Very pleased. Would recommend. Reviewed on: 16th April 2025

I've always had a good experience with Zopa.

I've always had a good experience with Zopa. Never any issues and great customer service. Fantastic app too! Would highly recommend. Reviewed on: 16th April 2025

Got a loan at a great interest rate fast

Got a loan at a great interest rate fast Reviewed on: 16th April 2025

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