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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Chuckles

Easy to use app give good information like the fact you can contact my bank to my card Reviewed on: 16th April 2025

All good no problems very helpful stafe

All good no problems very helpful stafe Reviewed on: 15th April 2025

Very good have no problem excellent

Very good have no problem excellent Reviewed on: 15th April 2025

I can't falt zopa, excellent service and card

I can't falt zopa, excellent service and card Reviewed on: 15th April 2025

wanted a personal loan, it was so simple ,and I did...

wanted a personal loan, it was so simple ,and I did it all on line. Reviewed on: 15th April 2025

I've been using zopa for just short of a year and ne...

I've been using zopa for just short of a year and never had a bad experience with them. Their customer service is great especially when it comes to helping to navigate the app Reviewed on: 15th April 2025

Helpful service

Love zopa very good service very helpful low interest loans Reviewed on: 14th April 2025

good from the start , helpful customer service

good from the start helpful customer service Reviewed on: 14th April 2025

Simple reliable loan company

Loan offer was made quickly. Terms were fully explained. And the app helps me to see what I have left to pay. And if I wanted another loan it informs me when I'm eligible. Reviewed on: 13th April 2025

10/10 excellent

Just a great company easy to use and very good app Reviewed on: 13th April 2025

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