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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Nice service

Quick.easy no fuss online easy to use Reviewed on: 13th April 2025

Eligibility problems.

I'm not eligible for a small personal loan, despite holding a Zopa credit card. So I went to Zable instead. And was accepted with no fuss. Reviewed on: 13th April 2025

Easy to apply and all online

Easy to apply. Great that all online and no paperwork or communications sent to home address. Reviewed on: 12th April 2025

Very quick and easy application.

Very quick and easy application. The app is very good and kept me updated on my card progress, which arrived even quicker than it said. Reviewed on: 12th April 2025

Amazing experience really enjoyed

Amazing experience really enjoyed Reviewed on: 12th April 2025

Been a customer for a few years now.

Been a customer for a few years now.. always found Zopa to be very helpful with my enquiries and upfront. Excellent customer service Excellent rates the app is very easy to use and helpful Reviewed on: 12th April 2025

Excellent bank and easy to get credit card from them.

Excellent bank and easy to get credit card from them. Just applied in minutes you can get the results same time. Reviewed on: 12th April 2025

Asked for a loan but got refused

Asked for a loan but got refused Reviewed on: 12th April 2025

Paid my loan of in full and a week later zopa are sa...

Paid my loan of in full and a week later zopa are saying i havent paid it and still owe the money sent numerous emails and spoke to so many agents they don't care terrible company to deal with Reviewed on: 12th April 2025

Easy fast service quick payment and easy to pay back...

Easy fast service quick payment and easy to pay back Reviewed on: 12th April 2025

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