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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great customer experience.

Great customer experience. Applying was easy and the money arrived instantly. Reviewed on: 16th April 2025

So efficient to set-up, quick decisions, clear websi...

So efficient to set-up, quick decisions, clear website and good communication. Really impressed. Reviewed on: 16th April 2025

Excellent company.

Excellent company. Simple to use. Reviewed on: 16th April 2025

Fantastic customer support ad a timely turnaround pr...

Fantastic customer support ad a timely turnaround provided for funds Reviewed on: 16th April 2025

I've had 2 loans and they were very easy to arrange...

I've had 2 loans and they were very easy to arrange and I got a fast decision on them both. Reviewed on: 16th April 2025

Great service and very smooth process .

Great service and very smooth process . Reviewed on: 16th April 2025

Super service and APP

Zopa's system is speedy and accurate, the app pretty much covers all needs but the support team are there when you need them Reviewed on: 16th April 2025

Easy process from start excellent finish

Easy process from start to finish Reviewed on: 16th April 2025

Professional, hassle free and easy to use.

Professional, hassle free and easy to use. Very impressed Reviewed on: 16th April 2025

They were very helpful and I am very happy with...

They were very helpful and I am very happy with them, they are the best Reviewed on: 16th April 2025

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