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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Great firm quick and efficient

Always get fantastic service! Very helpful company Will always use this company Very cheap and low rates Reviewed on: 22nd June 2017

Incredibly happy repeat customer

I've used Zopa almost exclusively for the last few years. They always give me an excellent rate and the whole process is painless. I can repay and overpay easily and see exactly where I'm up to without waiting for statements. Can't recommend highly enough. Reviewed on: 22nd June 2017

Amazing

Over the years, since the beginning of Zopa, I've had several loans and now I invest with them too. Totally amazing customer service. Would not consider using any other company Reviewed on: 22nd June 2017

Set and Forget - it just works

Once I'd satisfied myself that Zopa was a bona fide business I engaged fully and haven't looked back. To be honest, I've kind of forgotten the loan exists and it just ticks away very nicely. I get regular notifications so I can see the payments have been made - and, most refreshingly, the business has embraced modern tech to provide a great user experience on the website to view and manage repayments. If I ever want to take another such loan, I'll go straight to Zopa. Reviewed on: 22nd June 2017

Great service!

Clear, reliable and genuinely helpful. My car loan was a low interest rate and I feel in total control with the online facilities detailing all my payments. Reviewed on: 22nd June 2017

Straightforward, no nonsense loan

Been with Zooa over a year now- customer service excellent, and all in all, a very straightforward loan experience! Reviewed on: 22nd June 2017

Easy quick no fuss good rate

Applied online easy and approved quickly no fuss excellent rate would recommend Reviewed on: 22nd June 2017

Good, quick service

Ease of application and process. Looked for a quick "no hassle" loan which Zopa provided...thanks! Reviewed on: 22nd June 2017

Understanding

I thought it was great really quick result and money was In the bank not long after. Very happy with the speediness much appreciated Reviewed on: 22nd June 2017

Would definitely recommend

Best rate available was with zopa. Fast , easy and efficient . Thankyou ! Reviewed on: 22nd June 2017

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