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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Excellent !!

Great service. Quick and easy application, quick decision and good customer service so far. Zopa gave me one of the best rates around and I am glad I went with Zopa rather than one of the banks. Reviewed on: 22nd June 2017

Top lender

Absolutely brilliant straight forward friendly can't rate high enough Reviewed on: 22nd June 2017

Flexible, great rates and rapid service. Whats not to like.

Amount, repayment period and apr best I could find by a long way. Great company. Online portal top notch. Reviewed on: 22nd June 2017

Great service

Very happy, great, simple, easy application and service Reviewed on: 22nd June 2017

outstanding operator

Professional courteous and outstanding service! To be applauded! Many thanks Reviewed on: 22nd June 2017

Amazing service

Very professional and totally easy service. I would definitely recommend this company to everyone Reviewed on: 22nd June 2017

Very Satisfied

Zopa gave me a loan, quick & easy, better rate than my bank, smooth paperwork. Did what they said on the tin. Reviewed on: 22nd June 2017

Efficient

Such an easy and efficient service. Its great to be able to log in to your account at anytime and see what is outstanding. Reviewed on: 22nd June 2017

Rate hike

Very strange how rate can jump from under 4% to 20% ?checked my credit score with experian and it's very good ! Very disappointed as I've been pleased in the past but this hike has put me off from using zopa again. Reviewed on: 22nd June 2017

Excellent service, efficient and prompt.

Really easy to apply for a loan and then efficient so money in your bank swiftly. Good options to amalgamate loans and change payment dates etc, making it an excellent and competitive service. Reviewed on: 22nd June 2017

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