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Zopa: Personal loan reviews

4.95
Based on 69,081 reviews, last reviewed 27th Apr 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

excellent from start to finish, very smooth from the... excellent from start to finish, very smooth from the first minute to money arriving in the bank straight away once confirmed . Reviewed on: 27th April 2026
Ian 's avatar
Ian

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69081)

clean tidy staight forward

5
have invested in Zopa for a few years and always impressed by the information about and growth of company. invester continually updated on what's happening and future plans. always aware of where my investments are used and level of care of that investment. excellent returns. now pushing for ISA status can only promote further growth. used a ZOPA loan function. Excellent. details checked and cleared within 24hrs. cash in bank as quick. clear concise details of loan and costs. again super reasonable. one calc one cost one rate. know exactly what to expect from ZOPA. new tiered level of invester risk and reward, makes choice of investing easier to comprehend and safer or riskier your choice. Market leader others can only follow. always appears as a sound lender in loan search engines. Reviewed on: 1st June 2017

VERY GOOD SERVICE

5
I HAVE FOUND THAT ZOPA IS A VERY EASY, AND GOOD LOAN COMPANY Reviewed on: 1st June 2017

Easy and hassle free

5
I filled out the application form, had an answer in seconds, with in a few hours the money was in my account. I like the fact that I can see where my money has come from and that I can make amendments when ever I want. Really easy hassle free at a fantastic rate. Reviewed on: 1st June 2017

Easy to use, great service

5
The ability to do a soft credit check before you commit is great. The customer service is excellent and the process was easy and quick. Recommended! Reviewed on: 1st June 2017

So easy!

5
Zopa gave me a great rate, with no fuss and always keep me informed of anything I need to know, I love them! Reviewed on: 1st June 2017

Fair play with a few caveats

4
Simple and straightforward to set up a loan. If you over pay and want to renegotiate your rate or adjust your loan schedule you will incur fees which feels unnecessary as everything else with regard to a loan seems fair and well priced. It's very easy to service and manage your loan via the website, however if you make an over payment it tends to tie up the loan account for a number of days or until the next payment schedule which seems like an unnecessary delay if you want to see your new loan balance. Reviewed on: 1st June 2017

Excellent

5
So easy with Zopa. No problems, quick and easy. Five star rating off me Reviewed on: 1st June 2017

Easy, Quick, Great rates

5
Easy to arrange and great interest rate Reviewed on: 1st June 2017

Excellent customer service

5
I found Zopa very easy to engage with and their after sales was even better. No penalties for increasing my monthly payments and reducing the loan with a lump sum. Reviewed on: 1st June 2017

Quick and easy application. Immediate decision. Competitive interest rate

5
Immediate decision. Clear and simple summary Reviewed on: 1st June 2017

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