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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Simple and Friendly

Zopa customer service is brilliant. Their site and services are simple to use and the concept behind it appeals to me greatly. I've saved up for my wedding with Zopa and have had loans with them in the past too. Both have been easy to administer. Reviewed on: 31st May 2017

Competitive, trustworthy and reliable.

Initial misgivings about obtaining a loan were immediately eradicated, from application to receiving the cash, Zopa made the process simple and stress free. I have now had a number of loans with Zopa due to their great deals and my confidence in their business and customer care. Reviewed on: 31st May 2017

Fast and easy

I was really surprised and over the moon with the service, I received from Zoopla. Everything was done online. For the big amount, I borrowed it was a smooth and easy process and the money was in my account with lighting speed. Reviewed on: 31st May 2017

Great value

The lowest loan interest I could find. A straight forward application process. Job done ! Reviewed on: 31st May 2017

Safe & Secure

Been with Zopa for Years and everything is straightforward and simplistic :) Reviewed on: 31st May 2017

Great company

Very good company but a little disappointing with the higher than quoted interest rate and up front charge. Reviewed on: 31st May 2017

Brilliant service

Easy, quick and hassle free way of borrowing money and brilliant rates. Reviewed on: 31st May 2017

Quick, efficient and easy loans

Quotes and acceptance came quickly, my loan was for a small car loan. Payment and communication has been simple and very efficient. I can make overpayments if I want to get rid of the loan sooner and my interest is fixed so I know exactly what the final bill will be. This help me make the decision about this loan too. Reviewed on: 31st May 2017

Great and Effiient

Easy application meant the money arrived when I needed. Allowed me to make over payments and when I got a bonus from work was easy to pay off the loan early. Reviewed on: 31st May 2017

Quick and easy

Very quick an painless application and a competitive interest rate Reviewed on: 31st May 2017

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