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Zopa: Personal loan reviews

4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Simply The Best

5
Quick, easy to set up and no nonsense service. I am so pleased with the terms and conditions of my loan! My bank loan was four times the rate! Reviewed on: 31st May 2017

Zopa is a good lender provider

5
The interest rates that zopa charge are very good. I had a loan which i was paying off then needed to top it up and had no problems doing this. Reviewed on: 31st May 2017

Amazingly smooth expericence

5
I have taken 3 loans from Zopa and the user journey was effortless and smooth. They and not too pushy like others which i really like. Reviewed on: 31st May 2017

It good rate any it was great service

5
Good job I recommend to some one Reviewed on: 31st May 2017

Efficient and reliable .

5
The loan application process was simple and seamless. The loan response time frame was prompt. You were made to feel a valued customer. The ongoing correspondence and updates appear robust keeping the borrower well informed and appraised. Reviewed on: 31st May 2017

Interest rate fantastic

5
Amazing services, quick response, my banker was surprised. It's incredible Reviewed on: 31st May 2017

Everything you'd want

5
Excellent service. Excellent rates. Fantastic communication. Everything you'd want and more from a lender. I'd recommend Zopa to anybody and would definitely use their services again in the future. Reviewed on: 31st May 2017

Excellent service

5
Excellent service very helpful and quickly revieved the payment with no stress Reviewed on: 31st May 2017

Great company, great experience!

5
I took my first ever loan out with Zopa and they really made me feel comfortable from start to finish. All terms and conditions and other legal stuff was delivered in a very understanding way, which calmed my nerves a lot (I'm a massive worrier when it comes to legal jargon and obligations). Their customer service is fast and friendly, too. Zopa really makes taking a loan out with them a pleasant and easy experience. I honestly can't recommend them enough! Reviewed on: 31st May 2017

Excellent rates and service

4
No fuss loan quick to apply and funds received with no problem Reviewed on: 31st May 2017

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