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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

amazing , quick ,easy , brilliant customer service

So I took out a zopa loan last year due to financial difficulty it was quick , easy, and the customer service was fantastic would definitely recommend to anyone looking for loan . Reviewed on: 30th May 2017

Proper loans with perfect and reasonable interest, exactly what need and want.

Switched loans and saved a lot of money, isn't that what everyone wants. Reviewed on: 30th May 2017

Zopa the best loan provider

Zopa are without a doubt the best personal loan provider I have ever had the pleasure of dealing with. The application is easy and straight forward and the response is quick, making what can be a difficult time far less stressful. I would not hesitate to recommend Zopa to my friends and family. Reviewed on: 30th May 2017

Very quick easy and helpful

I was kept up to date with text and email updates of what was required and what stage the application was at. It was a very easy process and went very quickly. Reviewed on: 30th May 2017

Couldn't fault them for anything

Super quick transaction, excellent interest rates, great communication from application to seeing the money in my account took less than 12 hours, would highly recommend to others. Reviewed on: 30th May 2017

Easy, straight forward & helpful.

Quick easy process with minimal fuss for a girl with a hectic life, making every day that little bit smoother! Reviewed on: 30th May 2017

fantasic , easy , amazing customer service

So I took out a zopa loan last year due to financial difficulty and the service I received was truly outstanding. It was quick and easy and I had the money in my account within a few days . Also the customer service I received through the phone was brilliant would definitely recommend to anyone looking for a quick money solution. Reviewed on: 30th May 2017

Zopa loan - for my dream van

I needed to get a loan or car finance to buy a van to convert into a campervan with my boyfriend. We both decided to take out a small loan each with zopa loans, (after a small amount of internet research) my loan is smaller than his but both our loan rates are very competitive. The checks they made to ensure we could afford the loan and replayments made me think that they are a responsible company. The best part is we can manage our account online, change payment day, pay a lump sum off and not be penalised. I would use zopa over any other company including my bank. Reviewed on: 30th May 2017

No nonsense approach to loans

Your business is fair ..the best rate around at the time of my applications I have recommended friends to avoid the high street lenders and consider zopa which has been a success for them. My experiences have always so far been so positive and open ..I spoke to an customer service agent and she came across genuinely sincere about your business portfolio I felt I was in good honest hands and in this day and age I can't say that about many banks and I have 4 separate banks. . Thank you it was a pleasure to give this review. Reviewed on: 30th May 2017

One in a million service

I have had a great customer service with zopa, they are helpful, they are very easy to communicate with and above all they provide the best service I ever experience. Will definitely recommend them to anyone. Thank you zopa Reviewed on: 30th May 2017

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