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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

best loan provider

great experience, good rate and quick and simple application process Reviewed on: 30th May 2017

Great rates and flexible

Brilliant to deal with from start to finish. I have 2 loans with zopa and they offer great rates and are flexible. Reviewed on: 30th May 2017

Amazing service

I followed a link from a well known money saving website so I knew this company would be fair and "above board". Really easy to use borrowing calculator and just by entering a few pieces of information I was guaranteed to be accepted for the amount I was looking for. The next step, providing more detail was easy and throughout the process you knew exactly what your repayments would be and your rights in law. Great service with the money in my account on day 3 as promised. Would definitely use again and have already recommended this site to others. Reviewed on: 30th May 2017

efficient and helpful

The process was simple and efficient. When I needed to contact them for advice, staff were helpful, polite and efficient. Reviewed on: 30th May 2017

Fast and easy

Excellent online service and straight forward process, all details specified before applying with no hidden complications. Full online access and no need to send anything in the post makes the service very appealing to someone who cannot keep up with all the paperwork. Very happy customer Reviewed on: 30th May 2017

Very friendly staff

The consider all the option to help their customers, excellent communication skills, no small customer all are treated different and fair, continue follow up after care to make sure their customer are fully satisfied, good APR rates. Reviewed on: 30th May 2017

Simple, easy, great value.

The process was simple and quick, with great rates and all of the relevant information provided clearly and concisely. Reviewed on: 30th May 2017

So simple, Very affordable.

Applying for a Zopa loan is so easy and the total repayable is very good value compared to major lenders, even my own bank. Reviewed on: 30th May 2017

Great company, pleasure to deal with

I took out a personal loan through zopa last may. From start to finish it was a pleasure to deal with. Any phone dealings I had were done at a time to suit me. Great company Reviewed on: 30th May 2017

Great

ZOPA has been easy, simple and quick. Not had a problem and currently paying off loan with ease. Reviewed on: 30th May 2017

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