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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic

A company who put people first with excellent, rates,manageable payment plans and first class customer service. Highly recommend ..... Reviewed on: 30th May 2017

Easy to set up loan

Needed a loan for £1200 . Great security measures in place and easy to send all relative jpegs etc. Always kept well informed with progress. The amount i pay each month is very affordable. Would recommend Zopa to anyone Reviewed on: 30th May 2017

Very simple lenders

No hassle, no hard sell just simple credit where and when you want it (subject to status of course) Reviewed on: 30th May 2017

Breath of Fresh Air

A wonderful company built on good principles. Many types of finance and investment available. Zopa really care about their clients and want to involve them. I've never known a finance firm to be so admirable. Reviewed on: 30th May 2017

loans you can trust made simple

break down the barriers and open up the opportunities Reviewed on: 30th May 2017

Amazing service and so easy to use. Absolutely brilliant experience

Just so easy to use and apply and control. I would strongly recommend Yopa to anyone looking for a personal loan Reviewed on: 30th May 2017

Fantastic!

Easy to use. Great service. It's made a tricky situation more bareable. Reviewed on: 30th May 2017

Super easy process

Great rates, easy process. Would recommend over highstreet banks Reviewed on: 30th May 2017

Fast efficient

Very good and efficient staff , Made the deal o the phone , Got the money straight away., I'm sure I will come back again . Best Regards ! Reviewed on: 30th May 2017

Friendly approachable and quick

My bank said no to a loan even though I'd had one off them just 6 months previously and never missed a payment as I never now fitted there criteria for some reason, I approached Zopa with the same details and was made to feel welcome and amazingly quick service, anyone that beats them to the award must be better than anyone could ever expect, I'm confident of there success in this category Reviewed on: 30th May 2017

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