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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic !

Extremely helpful, friendly staff with excellent customer service. fast and efficient at giving loan decisions and sorting out the finer details, would certainly recommend using this company to family and friends ! In a challenging and often confusing market an outstanding company. Reviewed on: 30th May 2017

Quick easy and helpful

Zopa site is very easy to understand all the information u need is there . Very quick to give u a decision with no stress Reviewed on: 30th May 2017

Brilliant

Brilliantly easy to set up, pay off, view and amend. Great rates to top it off! Reviewed on: 30th May 2017

Highly recommend Zopa to anybody!

I have nothing but respect and appreciation for Zopa, as they are fair, reliable and provide an amazing service to the public. Thank you Zopa!! Reviewed on: 30th May 2017

Zopa first

An excellent and quick decision made. Simple instructions to follow. Reviewed on: 30th May 2017

Excellent quick and easy

Would recommend to anyone quick easy and cheap Reviewed on: 30th May 2017

quick and efficient

very quick and easy to use. money transfered within a couple of days. Would highly recommend to family or friends. Will really help towards our wedding! Reviewed on: 30th May 2017

The best service

I am so happy with your service. The quickest response of my needs I have ever seen. You make my life better Zopa :) Reviewed on: 30th May 2017

Saved me a fortune

I took a loan from Zopa to pay of a long term credit card. took two years but now I am clear. Thanks Zopa Reviewed on: 30th May 2017

Seamlessly easy loan process

I received a £3000 loan from Zopa which I will pay back over 5 years. Setting up the loan was extremely quick and easy, helping me to quickly pay a couple of large unexpected household bills with a little left over. I now have piece of mind and in this case the £500 odd I have paid in interest was worth it. Highly recommended by me however I can't rate full stars because lower interest is always more attractive though at the time, this was the cheapest loan available to me. Very happy! Reviewed on: 30th May 2017

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