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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Top Service

Really professional and friendly, not to mention easy to use. Would definitely use again. Reviewed on: 30th May 2017

Good service

Good customer service. Loan was received within 3 days of application Reviewed on: 30th May 2017

Fast, easy & clear

I managed to get the loan I was after very quickly, where as my bank (been with them for 10 years+) wanted me to constantly jump through hoops, etc. I am able to login and quickly access my account and see my balance. It's very refreshing to use a loan company that makes you feel welcoming too. I will definitely reuse/recommend them in the future. Reviewed on: 30th May 2017

Keeping it Low!

I didn't expect to be approved for a loan, but even better I was approved and it's the lowest interest rate I have ever seen!! Thank you for getting me out of a load of debt!!! Reviewed on: 30th May 2017

Fast, easy, value for money

The whole experience was quick and easy. The interest rates were also really attractive, this put my mind at ease immediately. The loan resulted in me purchasing a car which in turn helped my wife, who isn't the best traveller, feel safe in. Thank you Zopa from me and my family. Reviewed on: 30th May 2017

One Happy Girl

After reviewing other car loan lenders and the rate provided due to my personal circumstances. Zopa were able to provide me with the money I needed at a affordable rate and the funds were available immediately which enabled me to get on with other important things. I can also review my loan whenever I like and pay extra if I can. would recommend to my friends & family. Reviewed on: 30th May 2017

Excellent

Quick efficient easy website and no fussy forms Reviewed on: 30th May 2017

Easy and straight forward...

Stress free experience arranging the finds I needed quickly... Reviewed on: 30th May 2017

Fantastic, fast, no hassle

I asked for a lone they gave me a great rate & it was there Reviewed on: 30th May 2017

Fab!! Everything I needed in a loan.

From start to end very positive experience, quick decision and quickly deposited funds best interest rate I found anywhere. Would definitely recommend and use again. Reviewed on: 30th May 2017

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