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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Accepted and very quick, very competitive rates

Fast and efficient, no hassle would highly recommend it to friends and family Reviewed on: 30th May 2017

Zopa Recommended

have used zopa for a few years now and they have always provided the best customer service. It's always refreshing to fly in the face of the high street banks and traditional lenders! Reviewed on: 30th May 2017

Easy to use, fast and great rates

Applied online got accepted the next day. Easy to manage online, great option of being able to pay back whenever I want. Easy to reach on the phone if I need. Great service Reviewed on: 30th May 2017

Loan perfect

Quick descions kept to there word, great interest rates! Easy to deal with Reviewed on: 30th May 2017

Zopa is accomodating.

Zopa is very accomodating and understands every individual for their circumstances. I would recommend them to friends who needs help in regards to borrowing money. I would say Zopa is excellent. Reviewed on: 30th May 2017

So Easy and professional

A friend recommended Zopa and true to the website and recommendation the whole process was slick and professional. From the start on the website to receiving the loan and subsequent repayments the whole process has been well thought out and implemented, its fair to say they have given the experience a lot of thought and planning. In summary it's a pleasure to use them. Reviewed on: 30th May 2017

Great rate and flexibility

I found myself look for a few weeks for a decent solution to getting a new car. Finance, bank loan, 0% credit and then I found zopa, who allowed me to customise my preferences without taking Mikey with interest rates, win win! Reviewed on: 30th May 2017

Easy with little cost

It's all in the title. It was easy to set up, really quick and great value. What more do you need from a loan. Reviewed on: 30th May 2017

The only loan company I fully trust!

I've been a satisfied customer of Zopa for 5 years now. First loan I ever applied for online was for a holiday, and I deliberately asked for a high amount to see if my credit would stretch to allow me it. It didn't. But, what I wasn't expecting was the call from a Zopa agent, offering to help me find the perfect loan for me. I quickly googled them, realized they were legit, and allowed that Agent to find me a cracking deal. I took it without hesitation. Since then, I've applied for another 2. The loans have all been really good value for money, and the online portal is so easy to use to keep track of my repayments. I'd thoroughly recommend them to anyone, and I recently helped my father-in-law get HIS first Zopa loan too! 10/10, thanks for all your work guys! Reviewed on: 30th May 2017

Excellent

Simple, no fuss, accessible loan service! They know about people and how they work! Very very satisfied, I have used Zola twice, and would not hesitate to use them again! Reviewed on: 30th May 2017

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