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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy loan

Zopa was very easy to deal and the application process was very easy. Reviewed on: 30th May 2017

Zopa keeps it simple!

Great service, easy to use and a fantastic swift response. Zopa take a bow! Reviewed on: 30th May 2017

Great Service

Great online service that is easy to manage and make additional payments when required. Reviewed on: 30th May 2017

Excelling in service provision

Fantatastic, responsive, simple what more can you wish for Reviewed on: 30th May 2017

No fuss loans

Very polite and knowledgeable staff. The whole loan was organized within a week. Reviewed on: 30th May 2017

Couldn't be easier!

They sorted me out without any hassle!!! Reviewed on: 30th May 2017

Fast, very competitive & excellent customer service.

Decided to change my car & borrow 10k, Zopa was quick & in my bank in 2 days. Would definitely use them again. Reviewed on: 30th May 2017

Excellent

Very easy to deal with and very good rates best loan I've found so far Reviewed on: 30th May 2017

They say Yes!

We found the company to be friendly and helpful and without any hassle we got the loan we'd asked for! When we were in a position to pay the remainder off, we again had no hassle but help and advice on what steps to follow! I would recommend them to everyone! Reviewed on: 30th May 2017

Excellent service

I applied for a loan a while back. I got great interest rates, affordable repayments and a decision in minutes . I would definitely use this service again. Many thanks Reviewed on: 30th May 2017

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