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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

very good loan service

very good loan and organised company, Reviewed on: 30th May 2017

Quick simple effective

Needed to consolidate and do some much needed home improvements Save money monthly now Thanks zopa!!! Reviewed on: 30th May 2017

Great

Really happy with the service and ease Reviewed on: 30th May 2017

Great service

Overall I am very satisfied! The service was quick and amazing! Reviewed on: 30th May 2017

Best short term loan provider around

Great customer service, quick turn around time. The website makes it very easy to manage repayment days, make extra payments and pay off in full in one lump sum. The APR rates are very competitive as well. Very happy. Reviewed on: 30th May 2017

Easy loan

Quick and easy process of applying for loan. You revive the money quickly to your bank account. Low interest Reviewed on: 30th May 2017

Excellent service

I took out a loan, with good interest rates and haven't had any problems since. Whenever I've had to contact zopa I have had friendly supportive customer service. Wild highly recommend Reviewed on: 30th May 2017

Fantastic

Great service very friendly could not have asked for more help Reviewed on: 30th May 2017

quick and easy

I had my loan approved in less than two hours. The money was in the bank with in two days. Repayment see up for me. All I had to do was put on my details. So quick and easy. Can't fault them in any way.Thankyou Zopa Reviewed on: 30th May 2017

Fab company

Fab company, easy to use website, nice, and helpful, telephone staff. Great paying by direct debit as automatic and no having to remember to contact someone once a month. Would recommend to all Reviewed on: 30th May 2017

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