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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Does exactly what it promises.

My 1st loan. Been a pleasure to use and clear throughout. Reviewed on: 30th May 2017

Happy customer

Easy experience and clear communication received. I have recommended to friends who have also used zopa Reviewed on: 30th May 2017

Quick, swift and no hassle. I was very surprised how great the service was when I took out my first loan.

I was sceptic at first using Zopa, once the crux of the loan was finalised I was just satisfied overall with the process and quality service I was given. Unbelievable experience. Reviewed on: 30th May 2017

Easy to use

All done online without a hitch;very slick process and online portal. Reviewed on: 30th May 2017

Fantastic Service

Great Service provided both times ive used them. Easy to setup and easy to understand all rates and options. Reviewed on: 30th May 2017

Satisfaction Guaranteed

Zola is the simplest and most straight forward company you can use to apply for loans. Their friendly staff are happy to help and their processes are easy to navigate. Double thumbs to Zopa Reviewed on: 30th May 2017

easy and straightforward

i found my loan with Zopa very easy to set up and understand, no hidden charges etc, very upfront and i would definitely recommend them to friends and family Reviewed on: 30th May 2017

Great Rates

I found Zopa through clearscore and im so glad I did have they have helped me out massively with their amazing low rates. Reviewed on: 30th May 2017

Fast, efficient and great deal!!

I applied for my loan in a rush and was excepted straight away. They money was paid very quickly and when promised. repayments are cheap, much cheaper than most other lenders. Overall 10/10. Reviewed on: 30th May 2017

Fast, Easy, and Hassle free.

Needed a little extra cash for an amazing family holiday, filled out the application form online and had an answer within the hour! Amazing service AAA*** Reviewed on: 30th May 2017

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