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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great customer service

Such a good company to deal with. Very easy to use website and low interest rates Reviewed on: 30th May 2017

Intuitive cheap and easy to use

I needed a small loan quickly in order to finance a car purchase. I couldn't be happier with the service I received from Zopa Reviewed on: 30th May 2017

Simple and easy to use

Straight forward and no catches no hidden charges and can see your loan and manage it all online Reviewed on: 30th May 2017

Easy, simple service

Excellent rates, easy to set up - couldn't ask for more Reviewed on: 30th May 2017

Spot on

Couldn't really ask for more, quick loan. Clear chargers and monthly rates. Great service Reviewed on: 30th May 2017

Simple and quick application process, reliable and trustworthy service

The application process was so simple and the response time was quick and secure, would recommend Zopa as the first option for a personal loan. Reviewed on: 30th May 2017

Good reliable loan compay

Easy application process, website is simple to use and practical, adjusting payment dates is easy, as is make overpayments. Would choose Zopa again Reviewed on: 30th May 2017

Quick offer - excellent service

Within a few clicks, credit checks were completed. Offer emailed and loan completed very promptly. Existing loan consolidayed automatically if required, and most importantly an excellent rate was offered. All in all a superb company, and customer experience. Reviewed on: 30th May 2017

Easy to apply for and good rates.

I applied for a Zopa loan as my confidence with the banks was at an all time low, the application process was simple with a decision almost immediately. The interest rates are comparable with the best lenders and would have no hesitation in using Zopa for any future loans. Reviewed on: 30th May 2017

Very impressed, excellent service and probably best loan provider.

I wanted a loan for home improvements. The rates seemed too good to be true, but I did an initial application and within 24 hours the monies were in my bank account. Easily affordable monthly repayments with an email to confirm payments had been made. I have to admit to being very impressed with this service and, if required would use again. Reviewed on: 30th May 2017

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