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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great service

My application was dealt with promptly and professionally enabling me to sort out the purchase of a new car within a week. I had no photographic ID but the Zopa team dealt with this very efficiently by accepting e mailed photos of my paper evidence.I could not fault them in any form of contact whether it was by telephone or e mail. Reviewed on: 30th May 2017

Top notch

Found Zopa to have the best rates, did a little digging and found that they had the best reviews as well. My application was simple and easy, money was with me in a matter of days. Website is easy to navigate and manage my loan. Reviewed on: 30th May 2017

Simply the best.

Great company; excellent rates and good advice. Reviewed on: 30th May 2017

Fair, affordable and accessible.

Couldn't ask for more from a lender. They gave me a great loan with a great fixed interest rate and their peeps on the other end of the phone were freindly, polite, informed and helpful whenever I had cause to call. Two thumbs up. Reviewed on: 30th May 2017

Quick and hassle-free

No fuss, money arrived quickly and easily! Reviewed on: 30th May 2017

Great quick service

From start to finish, my experience with zopa has been 1st class. Reviewed on: 30th May 2017

Simple and straightforward. Superb

I applied for a loan online and within 2 days I was sorted. Wish I'd known about Zopa before. It took the stress out of planning for my treatment and spreading the cost has made it all easier to manage. Excellent service! Reviewed on: 30th May 2017

My Loan

I was very happy to take a loan out with Zopa nice friendly people to deal with Thank you Maureen Reviewed on: 30th May 2017

friendly and honest service

They are ace from beginning to getting loan into my account. number 1 service Reviewed on: 30th May 2017

Eazy Peazy

The application process was painless and so quick. The staff are helpful and answered all of my questions, I would highly recommend them to anyone. Reviewed on: 30th May 2017

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