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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple, easy and transparent

The best deal at the time I required some funds Reviewed on: 30th May 2017

Flexible, Great Low Rate, Fast Access to money!

I couldn't believe the great low rate on offer which saved me almost £1000 on my last loan which I paid with this. Love the way you can login and see at a glance what it would cost to pay off and what you have left to go. These guys are the best low rate loan period! Reviewed on: 30th May 2017

Quick and friendly

Very fast response and easy company to deal with. Reviewed on: 30th May 2017

Excellent customer service

Excellent customer service . Thank you Reviewed on: 30th May 2017

Amazing

It took just under an hour to take my worries away Reviewed on: 30th May 2017

Quick efficient service

Easy process to follow to apply for a loan and quick response. Account credited with the loan. The whole process was straightforward and rapid. I would highly recommend Zopa Reviewed on: 30th May 2017

Best loan

So easy to get a loan from Zopa no hassle and very fast processing details with fantastic customer service if needed,highly recommend and very very low interest charges also can pay back early 10/10 Reviewed on: 30th May 2017

Easy peasy

Really easy process and service. Website is easy to use and understand. Had my money within a few hours and there has been no hassle. Would highly recommend Reviewed on: 30th May 2017

Would recommend to everyone I know

Fantastic experience great product easiest loan applications I've ever done and all with the best interest rate around could not have had a better experience anywhere! Reviewed on: 30th May 2017

My loan

Never thought I would ever do an online loan but it was easy & the customer service is great Reviewed on: 30th May 2017

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