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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simply the best

Just simple the best if you tried the rest try zopa you will not be sorry Reviewed on: 30th May 2017

Fast, responsive and pain free

Zips have been fantastic from the get go, with a completely digital experience fitting my lifestyle perfectly. No waiting around for paperwork to be sent out and returned. Any queries I've had have been handled quickly and have been tremendously helpful. Reviewed on: 30th May 2017

Quick and reasonable.

Very comfortable dealing with Zopa. Quick decisions and no hassle. Reasonable rates as well. Reviewed on: 30th May 2017

Straight forward, cheap

Great service all round no complaints Reviewed on: 30th May 2017

Quality, Simplicity and Speed

I have used Zopa a few times to get loans, they are simple to use but at the same time provide a quality service and a quick delivery of funds. Reviewed on: 30th May 2017

So easy

Pondered for ages bout applying, eventually did on bank Hol, so easy and straightforward. Got a reply within minutes and money in my account the next. No nasty forms! Definitely recommend and would use again Reviewed on: 30th May 2017

Amazing

Helped me out quickly and good value. Highly recommend Reviewed on: 30th May 2017

Great!!!

Great! I trust them completely , easy process and great customer service. Seen like a fair company with great values Reviewed on: 30th May 2017

No fuss, excellent customer service, quick

I applied for a loan from zopa and they replied to my application, kept me informed throughout the process, very quick service and they did exactly as they said they would. Reviewed on: 30th May 2017

Loan made easy

Never chosen a loan this way but very impressed all round, including updates on balance , very happy and if needed again in the future then Zopa will be my first choice Reviewed on: 30th May 2017

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