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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and easy to use with any help needed

As my credit history was not fantastic zopa was able to offer a loan that i could spread over the time i wanted and at a good rate for my history this rate beat all the other competitors out there ... i then took out the loan and it was in my account within a couple of days ... i have now paid the loan off early again really easy to ask for a settlement figure and settle account .... thankyou zopa Reviewed on: 30th May 2017

Zopa provide easy, flexible money

I've had two loans with Zopa. I've found the application process easy, I love the flexibility of being able to pay back early and reduce interest which make the loans innovative and my first choice of provider. The closing down process is easy too. Overall simple, easy to use and flexible. I'd definitely use again Reviewed on: 30th May 2017

Fantastic Customer Service

An excellent service from start to finish. I was offered an excellent deal, the advisor was courteous and professional and really understood my financial situation. A pleasure to deal with and will definitely use again. Reviewed on: 30th May 2017

Excellent rates

Excellent rates. Excellent customer service Reviewed on: 30th May 2017

Top notch financing with that great customer service

Exactly what you want. No hassle, no fuss, just what you came for. Why go elsewhere Reviewed on: 30th May 2017

Excellent

The loan was quickly approved with a very reasonable rate of interest. Reviewed on: 30th May 2017

quick decision and fast processing

I was amazed at how quick the application was processed, easy to apply, decision made very quickly and funds received within the timescale I was advised of. No hidden changes made to the offer and changing the repayment date was very simple. I would highly recommend this company to anyone looking for a loan Reviewed on: 30th May 2017

Brilliant.

Best loan company i've come across. Happily recommend Reviewed on: 30th May 2017

A fast, easy & fair way to get a loan.

Getting a loan from Zopa to buy a car was very efficient & fair. I would definitely recommend it to anyone looking for a good deal & good service. Reviewed on: 30th May 2017

Quick response. Excellent service

Applied for loan, response was exceptionally quick. Approved day after and money in my bank that day! Never even needed to speak to anyone. Reviewed on: 30th May 2017

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