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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great rates

My bank could not get anywhere near the interest offered by Zola and if you need any help customer service representatives are great on the phone Reviewed on: 30th May 2017

Excellent service,

No pressure, good quick courtesy service , everything explained to you, Reviewed on: 30th May 2017

Great service

Zopa has a quick and simple process to follow. Have kept me updated about my loan and couldn't ask for a better service Reviewed on: 30th May 2017

Great Loan Service

I applied for a loan through Zopa and it couldn't have been easier. Low interest rates coupled with a very quick decision makes Zopa a brilliant loans provider! And yes I've recommended it to family and friends! Reviewed on: 30th May 2017

Easy, personal & great communications

Was looking for a loan for some home improvements. Found zopa on an internet search, very pleased that I did. Application process was very straightforward and had quick decision after a call from a friendly, professional member of their staff. As a bonus, zopa can be used for investment with a reasonable return. All in all a very pleasant straight forward experience. Highly recommended. Reviewed on: 30th May 2017

Very good rate

Quick and easy to apply very satisfied Reviewed on: 30th May 2017

The best loan

So quick and easy way to get a loan. No problems, and so simple!! Reviewed on: 30th May 2017

best deal, accessible and affordable.

I have got a 4k deal easy, no stress and with very low %, very happy. I will recommend to anyone. Reviewed on: 30th May 2017

Fantastic service

No hassle. Loan approved quickly and had no issues since Reviewed on: 30th May 2017

Top notch service

Exvellent overall service & straogjt to the point Reviewed on: 30th May 2017

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