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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

great customer service

I have 2 loans with Zopa and ive had excellent customer service which sums up an excellent company. Response on queries are very quick Reviewed on: 30th May 2017

Fast and inclusive to every customer

I haven't got the best credit rating due to buying a house and not having much credit history however this hasn't stopped zopa helping me when I needed it. Thank you Reviewed on: 30th May 2017

Fantastic.

Great loan agency with remarkable interest rates. Reviewed on: 30th May 2017

Great

Great easy loan , would highly recommend to family & friends!! Reviewed on: 30th May 2017

Zopa so good

Zopa were easy to deal with from day one with competitive rates and your chouce of date to pay monthly. Along with the option to repay my loan early I could not recommend Zopa highly enough. Reviewed on: 30th May 2017

Money when it matters

I have had two loans from Zopa now and can honestly say that it is a quick ,easy and fair way to borrow money . Reviewed on: 30th May 2017

Really helpful

I have call the office a few times and the staff have always been very helpful Reviewed on: 30th May 2017

Best loan providers going, 100%

Definitely helped me get out of a tight spot. Great APR rates and a very genuine company. Thanks for everything. Reviewed on: 30th May 2017

Exellant service

I've had no issues with zopa great loan provider quick and easy application and great contact throughout. Reviewed on: 30th May 2017

Simple

Simple easy fast application process Reviewed on: 30th May 2017

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