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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Top notch service

Very good, quick & excellent service. No messing around & straight to the point. Reviewed on: 30th May 2017

Super zopa loans

Great experience, really happy with zopa loans Reviewed on: 30th May 2017

Fantastic

Easy to manage extra payments plus very quick to get the money thanks Reviewed on: 30th May 2017

Impeccable customer services

The best experience i have had with a financial entity. Not only Zopa provided me the best APR but also their application procedure is seamless and aftercare is great. Well done,keep up the good work. Reviewed on: 30th May 2017

Simple good value loans!

Application is straight forward and can be done online. Friendly, competent staff are also on hand via the phone to assist with queries and technical support. I'd definitely recommend them! Reviewed on: 30th May 2017

Loan

Hi a while back i badly needed a loan to help me out , i applied to zopa online and was very pleased how smooth , quick and professional my application was delt with , i received my loan into my bank within days of my application being accepted. Colleen mcmillan Reviewed on: 30th May 2017

Brilliant

Applied for loan money in bank within two days. Brilliant service Reviewed on: 30th May 2017

Zopa is more rewarding than my bank

Some might think to go to your bank for a loan however Zopa were way more rewarding they offered me a better rate then Lloyds bank a bank who I have had an account with for over 10 years and never had a problem with them but Zopa recognised that I was a trustworthy customer and offered me a better rate so I thank Zopa :) Reviewed on: 30th May 2017

easy plus more intrest than the banks

easy to use easy to keep your eye on it Reviewed on: 30th May 2017

Excellent loan provider!

I applied for a loan with Zopa and got the result the following day. Quick service. Reviewed on: 30th May 2017

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