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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple, quick and hassle-free

The application process is quick and easy and laid out in a straightforward way. All the required information is to hand and the money was paid out very quickly. It is easy to login and track the repayment schedule on their website and update repayment day or pay a little extra. Overall, a refreshing way to borrow money. Reviewed on: 30th May 2017

Superb service

Friendly, knowledgeable and efficient. Reviewed on: 30th May 2017

Excellent and easy to use service

Very professional, easy to use website and good communications throughout. Reviewed on: 30th May 2017

Great to deal with

I have always had a very positive experience when I applied for my first loan I received a telephone call after this all previous application have been dealt with very quickly and efficiently I would always recommend to use Reviewed on: 30th May 2017

Very easy and wicked service

I found the service to be very friendly and easy to use both on line and over the phone. Reviewed on: 30th May 2017

Great

Low Apr and money was in the bank the next day. Brilliant service Reviewed on: 30th May 2017

Simple friendly speedy

Great service I highly recommend zopa Reviewed on: 30th May 2017

Easy Fast Laon with zgteat Rates

Easy to arrange a loan, was a matter of a few clicks! Then POW money in my account:) Reviewed on: 30th May 2017

No hassle, straight forward and best rates ever

very straight forward and guaranteed best rates, easy online access stay on track with your payments. highly recommended Reviewed on: 30th May 2017

good sevice

your personel are very obliging and polite Reviewed on: 30th May 2017

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