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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good honest company

Great % rates, great staff, really easy to apply and the loan arrives really quickly. Reviewed on: 30th May 2017

Just dead easy

Great rates, easy to set-up and money in account quickly. And not filling big banks pockets! Reviewed on: 30th May 2017

They go the extra mile

Efficient loan process, easy to keep track of via dash board. I repaid the loan early and they kindly called equifax to update outside of normal reporting times to update my credit file. This helped progress my mortgage application. Very personal service and much appreciated. Reviewed on: 30th May 2017

Quick and easy

Applying was quick and easy to do, good customer service. Reviewed on: 30th May 2017

Brilliant service

I even recommended them to my mother and she's now a customer aswell Reviewed on: 30th May 2017

Great, easy process.

I was recommended to take a look at Zopa by my father as my brother had just recently taken a loan with the company. The process and the money transferring was very quick and overall great! The APR is cheaper than any other company I have looked at, even beating corporate companies such as marks and spencer etc. I will definitely be recommending to friends in the future. Reviewed on: 30th May 2017

words do not do justice to the level of service you provide

Thankyou thankyou thankyou. I paid of my credit cards with my zopa loan the saving i made is now in my saving account. Reviewed on: 30th May 2017

Quick & Simple

My loan application was simple to fill in and the process was quick for the decision to be made. Reviewed on: 30th May 2017

Simple and fast

Quick turnaround, good rates and hassle free experience. Reviewed on: 30th May 2017

A loan fit for everyone

Zopa provide a loan service that not only benefits the company but benefits the customer with rates as low as 3.3% where as the banks take an average of 15.9% can argue with that and it's simple to apply and simple to set up! Win win! Reviewed on: 30th May 2017

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