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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Reliable, professional service

The process and professional service provided whilst meeting my requirements were simple and efficiently dealt with. Reviewed on: 30th May 2017

Great service! Speedy and hassle free!

Great experience with this loan company. It was quick and easy to apply and the funds were in my account in a matter of days. Customer service is brilliant, tailored and efficient. Would and have recommended to friends and family Reviewed on: 30th May 2017

Great Rates and Online Application So Easy

Having reviewed several loan companies to consolidate my debt Zopa was by far the best choice. most competitive rates and very easy to complete the online application form. Reviewed on: 30th May 2017

Lifesaver!

Wasn't hopeful of being accepted for a loan as I have a low credit rating, but Zopa took everything into account and approved me. Thanks Zopa! Reviewed on: 30th May 2017

Quick, easy, helpful, straightforward, great rates.

I've had a few loans from Zopa and have found them a pleasure to deal with. Quick and straightforward process , no hidden charges or complications. Easy to keep up to date with your current loan status. Great rates. Couldn't recommend them more. Reviewed on: 30th May 2017

Great Experience all round

Getting a loan with Zopa was a painless experience, and a decision was made in the promised time. Payment was very quick. Any questions I had were answered quickly and politely. Will use Zopa again Reviewed on: 30th May 2017

Unbelievable

Great experience quick good rate fantastic Reviewed on: 30th May 2017

Quick and professional Service

Easy application process and good rate Reviewed on: 30th May 2017

Reliable and affordable

Great customer service, affordable and adjustable options to suit you for loan payments, would definitely recommend Reviewed on: 30th May 2017

Happy and easy people and company

The people I've spoken too, seem happy in there work and this comes through on the phone. Seems a nice company to work for, even though I've only spoken to a few people in the company but that's what's comes across Reviewed on: 30th May 2017

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