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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good experience

Good rates and customer service. Reviewed on: 30th May 2017

Friendly and secure.

Exceptional company. Reassured from first contact to provision of loan. Efficient in communication and ongoing information. Reviewed on: 30th May 2017

Great rates - easy application

Can apply in minutes and have amazing competitive rates and the loan straight away. Would recommend over mainstream loans Reviewed on: 30th May 2017

Painless

The most helpful, painless and easy loan application process EVER Reviewed on: 30th May 2017

Great Lenders!

I've received 2 loans from Zopa now - each time the process has been quick, professional, with exceptional customer service - a complete 5 star service and one I can wholeheartedlyrecommend! Reviewed on: 30th May 2017

Easy

Easy to use & no hassle to apply perfect Reviewed on: 30th May 2017

Great company, good rates

I really like the easy to use website porthole Reviewed on: 30th May 2017

zanny obliging personable accepting

Esquisitivly tailored to suite my needs put a smile on my face and my faith back into borrowing stress free. Reviewed on: 30th May 2017

excellent company

brilliant loan company nothing is too much trouble very helpful their rates are very competitive would definitely recommend this company to anyone of my friends and family Reviewed on: 30th May 2017

Easy and excellent value

Cut my APR and only took me about ten minutes. Changed the payment dates with no hassle everything is just easy to do Reviewed on: 30th May 2017

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