Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great loan service

I borrowed £10k to get a car, the application was fast and easy and the money arrived exactly when they said. DD set up to pay back sorted as well. Couldn't be happier, will definitely use again. Reviewed on: 30th May 2017

Great!

No hassle, quick response, easy to understand T&C Reviewed on: 30th May 2017

Good, simple service

Unlike other companies the application process was very straightforward, with easy to follow steps. Reviewed on: 30th May 2017

Recommended by a family friend

Filled in application online quick and easy to do decision within 24hours agreed loan and money paid into my bank within 2working days Reviewed on: 30th May 2017

Fast and very customer focused

Zopa's loan application is very straight forward and the outcome is sent in very good time. Follow up emails to check all is well are most welcomed! Reviewed on: 30th May 2017

Low Interest, Clear & Honest Service

Convinced my boyfriend to redo his loan after the excellent service from Zopa Reviewed on: 30th May 2017

Zopa Loans

I found the application easy to understand and complete a decision was made quickly and I was informed immediately my payments and interest rate are amazing and very competitive Overall excellent service I'm really impressed with the whole process Reviewed on: 30th May 2017

Great Company

Second time I've used Zopa, great service. Reviewed on: 30th May 2017

Very simple, great interest rates

Really quick and easy to use and monitor your loan Reviewed on: 30th May 2017

mr

i love customer service and good service Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from HEY Credit Union 4.92 from 565 reviews
Loans
from Boom Community Bank 4.90 from 1126 reviews
Personal Loan
from LiveLend 3.96 from 25 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44347 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub